ACSI 2017: Restaurant Highlights

Full-service restaurants drop to a 10-year customer satisfaction low amid declining sales and shrinking foot traffic.

FOX News: Chick-fil-A Earns Top Spot as More Americans Now Prefer Fast Food Over Full-Service Dining, Study Says »

MoneyWatch/CBS News: Full-Service Restaurants Are Leaving Diners Unsatisfied »

NBC News: People More Satisfied With Fast Food in New ACSI Survey »